Overview
Askrindo's database operations were fighting fires rather than preventing them. The engagement focused on identifying recurring issues, applying corrective actions, and building a preventive maintenance regime that left the systems calmer and more predictable.
Approach
Corrective
- Identified performance anomalies via log monitoring and routine reporting.
- Applied corrective fixes for detected disruptions or failures.
- Performed targeted tuning to relieve specific bottlenecks.
Preventive
- Designed backup and recovery procedures with verified restoration paths.
- Applied security patches and version updates on a defined cadence.
- Scheduled and executed preventive maintenance windows.
- Ran periodic audits to verify compliance with operating procedures.
Documentation
- Captured every corrective action and preventive routine in evaluation-ready reports.
Outcome
A year of progressively fewer fire-drills, with backup, patching, and audit routines that the in-house team could carry forward without external help.